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- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Journey Mapping Substance Use Treatment
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1334
- Published Date
- 2018-03
- Link to File
- https://bcpsqc.ca/wp-content/uploads/2018/03/Journey-Mapping-Substance-Use-Treatment-Report-1.pdf
- Description
- "This is a report about the journey mapping experiences in substance use treatment."
- Corporate Author
- Ministry of Health
- First Nations Health Authority
- BC Patient Safety & Quality Council (BCPSQC)
- General Practice Services Committee
- Published Date
- 2018-03
- Resource Type
- Report
- File Type
- Link to File
- https://bcpsqc.ca/wp-content/uploads/2018/03/Journey-Mapping-Substance-Use-Treatment-Report-1.pdf
- Originating web page
- http://divisionsbc.ca/provincial/what-we-do/patient-support/pain-management-and-opioid-prescribing
- Description
- This is a report about the journey mapping experiences in substance use treatment.