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Quality Improvement
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Article
2
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1
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2
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2
Tip Sheet
1
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1
Workbook
1
Author
2020 Delivery Academy
BMGI
1
Connie Davis
1
Connie Davis|Chris Rauscher
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Dr Sabrina Wong Dr Fiona Duncan Shana Ooms Annette Garm
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1
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General Practice Services Committee
24
General Practice Services Committee|Kootenay Boundary Division of Family Practice|Interior Health Authority
1
Health Quality Ontario
IHI Open School
2
ImpactBC
1
Institute for Healthcare Improvement
1
Kootenay Boundary Division of Family Practice
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Ministry of Health
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NHS Institute for Innovation and Improvement
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Royal College of Physicians of Ireland
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Siena Consulting
1
The Air University
1
ThedaCare Center for Healthcare Value
1
Vancouver Division of Family Practice|University of British Columbia (UBC)|Fraser Health Authority|Ministry of Health|Canadian Primary Care Sentinel Surveillance Network
1
Year
2016
12
2013
1
2011
1
Quality Improvement
Continuing Medical Education (CME)
Health Quality Ontario
2020 Delivery Academy
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Measurement for Quality Improvement
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1367
Published Date
2013
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-primer-en.pdf
Description
"This is a workbook which walks through quality improvement measurement."
More detail
Corporate Author
Health Quality Ontario
Published Date
2013
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This is a workbook which walks through quality improvement measurement.
Less detail
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Measurement Plan Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1368
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-instruction-sheet-ac-en.pdf
Description
"The Measurement Plan is a checklist for examining the data collection process in all its aspects"
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Plan
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
The Measurement Plan is a checklist for examining the data collection process in all its aspects
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Measurement Plan Tool
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1369
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-tool-ac-en.pdf
Description
"This is a measurement plan template."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Plan
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-measurement-plan-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This is a measurement plan template.
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Capturing the Patient Experience Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
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Fishbone / Cause and Effect Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
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Fishbone Diagram Tool: Cause and Effect Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Description
"Use this template to create a Fishbone diagram."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
Use this template to create a Fishbone diagram.
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5 Whys
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375
Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
More detail
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
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Driver Diagram Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1377
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Description
"A simple example of a Key Driver Diagram and how to use it."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Info Graphic
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Description
A simple example of a Key Driver Diagram and how to use it.
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Change Concepts and Ideas
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1379
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Description
"This workbook goes into slightly more detail explaining some of the key change concepts"
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Workbook
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
Description
This workbook goes into slightly more detail explaining some of the key change concepts
Less detail
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Plan-Do-Study-Act (PDSA)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1380
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf
Description
"An instruction sheet on how and why you would use PDSA."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Manual
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles
Description
An instruction sheet on how and why you would use PDSA.
Less detail
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Plan-Do-Study-Act Tool
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1381
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf
Description
"This is a helpful PDSA template."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Template
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles
Description
This is a helpful PDSA template.
Less detail
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Implementing and Sustaining Changes
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1383
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Description
"This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success
Less detail
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Communications Plan Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1384
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Description
"This instruction sheet describes how to develop and use a communications plan."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Tip Sheet
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This instruction sheet describes how to develop and use a communications plan.
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Implementation Key Areas Template
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1385
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Description
"This will allow you to formalize and document the resources and training required to carry out your implementation plan."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Template
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This will allow you to formalize and document the resources and training required to carry out your implementation plan.
Less detail
Permalink
14 public records – page 1 of 1.
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