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Quality Improvement
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Guide
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Christien Kaaij
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Comox Valley Division of Family Practice
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Comox Valley PCN
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Connie Davis|Chris Rauscher
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Cowichan Valley Division of Family Practice
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Dr Christine A. Sinsky, Rachel Willard-Grace, Dr Andrew M. Schutzbank, Dr Thomas A. Sinsky, Dr David Margolius, Dr Thomas Bodenheimer.
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Dr Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Dr Kevin Grumbach
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Dr. Charuka Maheswaran
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General Practice Services Committee
7
Health Quality Ontario
Hildy Gottlieb
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Kylie Hutchinson
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Lisa Edwards
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Ministry of Health|BC Patient Safety & Quality Council (BCPSQC)|Ministry of Mental Health and Addictions|General Practice Services Committee|First Nations Health Authority
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Ministry of Health|Ministry of Mental Health and Addictions|General Practice Services Committee|First Nations Health Authority|BC Patient Safety & Quality Council (BCPSQC)
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Ministry of Mental Health and Addictions|First Nations Health Authority|General Practice Services Committee|Ministry of Health|BC Patient Safety & Quality Council
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Mylaine Breton, Sabrina T. Wong, Mélanie Ann Smithman, Sara Kreindler, Jalila Jbilou, Emily Gard Marshall, Jason Sutherland, Astrid Brousselle, Jay Shaw, Valorie A. Crooks, Damien Contandriopoulos, Martin Sasseville and Michael Green
1
Nanaimo PCN
1
North Shore PCN
1
OpenSource Leadership Strategies, Inc
1
Peter C. Brinckerhoff
1
Powell River Division of Family Practice
2
Prince George Division of Family Practice|Northern Health Authority
1
Shannon Holmes
1
Sunshine Coast Division of Family Practice|Vancouver Coastal Health
1
Vancouver Coastal Health|Vancouver Division of Family Practice|Doctors of BC
1
Year
2016
3
Info Graphic
Article
Health Quality Ontario
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Capturing the Patient Experience Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
Less detail
Permalink
Fishbone / Cause and Effect Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
Less detail
Permalink
Driver Diagram Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1377
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Description
"A simple example of a Key Driver Diagram and how to use it."
More detail
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Info Graphic
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Description
A simple example of a Key Driver Diagram and how to use it.
Less detail
Permalink