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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
Less detail
Published Date
2019-07
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
"These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/OscarEMRIntroduction_InstructionSheets_v4.pdf
Description
These instruction sheets provide an overview of basic OSCAR functions for new users. This is an independent quick reference guide on getting started with OSCAR that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
"These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/IHIntroduction_Instructionsv11.pdf
Description
These instruction sheets provide an overview of basic IntraHealth Profile functions for new users. This is an independent quick reference guide on getting started with IntraHealth Profile that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
"These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MOISEMRIntroduction_InstructionSheetsv5.pdf
Description
These instruction sheets provide an overview of basic MOIS functions for new users. This is an independent quick reference guide on getting started with MOIS that has been created by physicians, for physicians.
Less detail
Published Date
2019-07
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
"These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians."
Corporate Author
Recruitment and Retention Steering Comittee
Practice Support Program
Published Date
2019-07
Topics
EMR
Team-Based Care
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/MedAccessIntroduction_Instructionsv6.pdf
Description
These instruction sheets provide an overview of basic Med-Access functions for new users. This is an independent quick reference guide on getting started with Med-Access that has been created by physicians, for physicians.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1620
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail
Health Authority
Fraser
Division
Ridge Meadows Division of Family Practice
Program
Divisions of Family Practice
Published Date
2013
Link to File
/media/divresources/RidgeMeadowsMaternityCareCaseStudy.pdf
Description
"A case study on how the Ridge Meadows Division managed a loss of funding for a maternity care program."
Health Authority
Fraser
Division
Ridge Meadows Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
Siena Consulting
Published Date
2013
Topics
Finances
Maternity Care
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/RidgeMeadowsMaternityCareCaseStudy.pdf
Description
A case study on how the Ridge Meadows Division managed a loss of funding for a maternity care program.
Less detail

Call PAM (Patient Attachment Mechanism) Business Card

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource379
Health Authority
Fraser
Division
Chilliwack Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/PatientAttachmentMechanismBusinessCardChilliwack.pdf
Description
"This business card highlights the Chilliwack PAM (Patient Attachment Mechanism) and how patients can access."
Health Authority
Fraser
Division
Chilliwack Division of Family Practice
Program
A GP for Me
Corporate Author
Chilliwack Division of Family Practice
Published Date
2015
Topics
Communications and Marketing
Attachment
Resource Type
Business / Wallet Card
File Type
Pdf
Link to File
/media/divresources/PatientAttachmentMechanismBusinessCardChilliwack.pdf
Description
This business card highlights the Chilliwack PAM (Patient Attachment Mechanism) and how patients can access.
Less detail
Link to File
/media/divresources/NotforProfitLifecycleTable.pdf
Description
"This table lays out the key stages in a not-for-profit's organizational lifecycle and how that translates in programs, management, governance, operations, and finances."
Corporate Author
Vantage Point
Topics
Governance
Operations
Finances
Human Resources
Project Management
Event
Co-ED Learning Labs
Workshop
Pre-Work Day 1
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/NotforProfitLifecycleTable.pdf
Description
This table lays out the key stages in a not-for-profit's organizational lifecycle and how that translates in programs, management, governance, operations, and finances.
Less detail
Program
Divisions of Family Practice
Published Date
2011-03
Link to File
/media/divresources/FinancialSystemsHandbookMarch2011.pdf
Description
"This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2011-03
Topics
Finances
Resource Type
Manual
File Type
Pdf
Link to File
/media/divresources/FinancialSystemsHandbookMarch2011.pdf
Description
This Financial Systems Handbook is designed to provide local divisions with guidance regarding all financial matters and to enable a division to manage funds effectively. This handbook contains: An overview of the elements of the financial system The principles on which the financial system is based The major activities related to planning, recording and reviewing finances, and Processes and mechanisms for maintaining accountability for the finances of the organization.
Less detail
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Link to File
/media/divresources/FETCHBusinessCardMission.pdf
Description
"Business card to promote FETCH (For Everything That's Community Health) Mission."
Health Authority
Fraser
Division
Mission Division of Family Practice
Program
A GP for Me
Corporate Author
Mission Division of Family Practice
Topics
Communications and Marketing
Community / Patient Navigation
Community Resources
Resource Type
Resource List
Business / Wallet Card
File Type
Pdf
Link to File
/media/divresources/FETCHBusinessCardMission.pdf
Description
Business card to promote FETCH (For Everything That's Community Health) Mission.
Less detail
Health Authority
Island
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Published Date
2012-07-18
Link to File
/media/divresources/CommunicationsPlanSouthIsland.docx
Description
"Example communications plan template from the South Island Division. Includes current situation / background, project objectives, communications objectives, stakeholders, key messages per target audience, communications mix, branding, budget, timeline, and evaluating success."
Health Authority
Island
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
South Island Division of Family Practice
Published Date
2012-07-18
Topics
Communications and Marketing
Resource Type
Plan
File Type
Word
Link to File
/media/divresources/CommunicationsPlanSouthIsland.docx
Description
Example communications plan template from the South Island Division. Includes current situation / background, project objectives, communications objectives, stakeholders, key messages per target audience, communications mix, branding, budget, timeline, and evaluating success.
Less detail

Creating a Positive Culture and Improving Communication in the Workplace

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource505
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2016-03-09
Link to File
/media/divresources/CommunityWorkshopPosterPowellRiver.pdf
Description
"Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2016-03-09
Topics
Meetings and Events
Communications and Marketing
Resource Type
Poster
File Type
Pdf
Link to File
/media/divresources/CommunityWorkshopPosterPowellRiver.pdf
Description
Poster to promote workshop on positive culture and improving communication presented by Barb Langlois, leadership coach, speaker and RN.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015-09
Link to File
/media/divresources/AGPforMeCommsPlanPowellRiver.pdf
Description
"The Powell River Division communications plan to support A GP for Me projects."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2015-09
Topics
Communications and Marketing
Resource Type
Plan
File Type
Pdf
Link to File
/media/divresources/AGPforMeCommsPlanPowellRiver.pdf
Description
The Powell River Division communications plan to support A GP for Me projects.
Less detail

Cost Analysis of a Nurse Practitioner in a GP Clinic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource509
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015-12-22
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
"This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Personal Author
Christien Kaaij
Published Date
2015-12-22
Topics
Nurse Practitioners
Team-Based Care
Finances
Resource Type
Report
File Type
Pdf
Link to File
/media/divresources/AnalysisNPinGPClinicPowellRiver.pdf
Description
This document examines the financial impact of the work environment of a Nurse Practitioner (NP) on Vancouver Coastal Health’s (VCH) budget. It evaluates the cost effectiveness of having the NP work from a General Practitioners (GP) clinic compared to the community healthcare clinic in the hospital. NPs are working in many different primary care areas, as a specialist or as generalist in a primary care setting. Compared to physicians, patient satisfaction and quality of care have been equal or higher than care provided by physicians. NPs are effective in the reduction of patient unattachment and reduction of emergency department (ED) visits. Although NPs take often more consultation time and sometimes conduct more preventative actions, their work can be comparable or even more effective compared to other providers. This study hypothesized that the NP’s direct patient time and accessibility increases in the GP clinic, leading to a reduction of ED cost. ED and hospitalization cost of NP patients one year prior to attachment is compared with one year after attachment. Cost effectiveness is calculated by deducting incremental work environment cost by avoided ED and hospitalization cost.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015-12-22
Link to File
/media/divresources/NPArticlePowellRiver.pdf
Description
"Article to raise awareness about Nurse Practitioner (NP) in Powell River. To support better care for patients, the Powell River Division and Vancouver Coastal Health piloted a new program to refer patients with chronic conditions to a nurse practitioner. Nurse practitioners can order and interpret diagnostic tests, make medical diagnoses, prescribe some medications, perform specific procedures, and refer to medical specialists."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Personal Author
Christien Kaaij
Published Date
2015-12-22
Topics
Nurse Practitioners
Team-Based Care
Communications and Marketing
Resource Type
Article
File Type
Pdf
Link to File
/media/divresources/NPArticlePowellRiver.pdf
Description
Article to raise awareness about Nurse Practitioner (NP) in Powell River. To support better care for patients, the Powell River Division and Vancouver Coastal Health piloted a new program to refer patients with chronic conditions to a nurse practitioner. Nurse practitioners can order and interpret diagnostic tests, make medical diagnoses, prescribe some medications, perform specific procedures, and refer to medical specialists.
Less detail

Powell River: Where Doctors Find the Perfect Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource517
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/RecruitmentBrochurePowellRiver.pdf
Description
"This brochure promotes the Powell River medical community."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2015
Topics
Communications and Marketing
Recruitment and Retention
Resource Type
Handout
File Type
Pdf
Link to File
/media/divresources/RecruitmentBrochurePowellRiver.pdf
Description
This brochure promotes the Powell River medical community.
Less detail
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Published Date
2015
Link to File
/media/divresources/RecruitmentMagazineArticlePowellRiver.pdf
Description
"A recruitment article from a local magazine which talks about the active, supportive medical community in Powell River."
Health Authority
Vancouver Coastal
Division
Powell River Division of Family Practice
Program
A GP for Me
Corporate Author
Powell River Division of Family Practice
Published Date
2015
Topics
Communications and Marketing
Recruitment and Retention
Resource Type
Article
File Type
Pdf
Link to File
/media/divresources/RecruitmentMagazineArticlePowellRiver.pdf
Description
A recruitment article from a local magazine which talks about the active, supportive medical community in Powell River.
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72 public records – page 2 of 4.