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Fishbone Diagram Tool: Cause and Effect Template

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1373
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Description
"Use this template to create a Fishbone diagram."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
Use this template to create a Fishbone diagram.
Less detail
Published Date
2016
Link to File
http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf
Description
"This Presentation describes what Root Cause Analysis is and how it can be used."
Corporate Author
The Air University
Published Date
2016
Topics
Quality Improvement
Resource Type
Presentation
File Type
Pdf
Link to File
http://www.au.af.mil/au/awc/awcgate/nasa/root_cause_analysis.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
This Presentation describes what Root Cause Analysis is and how it can be used.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Description
"A simple example of a Key Driver Diagram and how to use it."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Info Graphic
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-driver-diagram-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Description
A simple example of a Key Driver Diagram and how to use it.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Description
"This workbook goes into slightly more detail explaining some of the key change concepts"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Workbook
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-change-concepts-and-ideas-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/changes-concepts-ideas
Description
This workbook goes into slightly more detail explaining some of the key change concepts
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf
Description
"An instruction sheet on how and why you would use PDSA."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Manual
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles
Description
An instruction sheet on how and why you would use PDSA.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf
Description
"This is a helpful PDSA template."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Template
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-pdsa-tool-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/testing-change-ideas-using-pdsa-cycles
Description
This is a helpful PDSA template.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Description
"This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Guide
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementing-and-sustaining-changes-primer-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This document outlines some of the important considerations and can be used along with the instruction sheet to ensure the best chances of success
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Description
"This instruction sheet describes how to develop and use a communications plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Tip Sheet
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-communication-plan-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This instruction sheet describes how to develop and use a communications plan.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Description
"This will allow you to formalize and document the resources and training required to carry out your implementation plan."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Template
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-implementation-areas-tool-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/implementing-spreading-changes
Description
This will allow you to formalize and document the resources and training required to carry out your implementation plan.
Less detail

A GP for Me Celebration: Evaluation Overview - Talking Notes

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1446
Program
A GP for Me
Published Date
2016-11-28
Link to File
/media/divresources/A_GP_for_Me_Duncan_Ooms.pdf
Description
"This document was used during the GPSC Summit 2016. They were the talking notes for Dr. Duncan & Shana Ooms."
Program
A GP for Me
Corporate Author
Ministry of Health
General Practice Services Committee
Personal Author
Dr. Fiona Duncan
Shana Ooms
Published Date
2016-11-28
Topics
Evaluation
Primary Care
Event
GPSC Summit 2016
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/A_GP_for_Me_Duncan_Ooms.pdf
Description
This document was used during the GPSC Summit 2016. They were the talking notes for Dr. Duncan & Shana Ooms.
Less detail

What’s Going on in BC Now – The Public Health Perspective - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1447
Health Authority
Fraser
Published Date
2016-06-16
Link to File
/media/divresources/ArleneKing_Presentation.pptx
Description
"Presentation from Arlene King on the public health perspective on the social determinants of health; the role of public health on the social determinants of health; and the public health action in influencing the social determinants of health in Fraser Health."
Health Authority
Fraser
Corporate Author
Fraser Health Authority
Personal Author
Arlene King
Published Date
2016-06-16
Topics
Social Determinants of Health
Mental Health and Substance Use
Children and Youth
Resource Type
Presentation
File Type
PowerPoint
Link to File
/media/divresources/ArleneKing_Presentation.pptx
Description
Presentation from Arlene King on the public health perspective on the social determinants of health; the role of public health on the social determinants of health; and the public health action in influencing the social determinants of health in Fraser Health.
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How Boards Can Have Better Conversations - Guidelines

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1458
Published Date
2016
Link to File
http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf
Description
"E. Grant MacDonald's guidelines for improving communication amongst Boards."
Corporate Author
Dalhousie Universit
Personal Author
E. Grant MacDonald
Published Date
2016
Topics
Governance
Board of Directors
Resource Type
Guidelines
File Type
Pdf
Link to File
http://www.governinggood.ca/wp-content/uploads/2013/07/How-Boards-Can-Have-Better-Conversations-1.pdf
Description
E. Grant MacDonald's guidelines for improving communication amongst Boards.
Less detail

Neighbourhood Networks - Integration of Health Professionals

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1546
Health Authority
Vancouver Coastal
Division
Richmond Division of Family Practice
Published Date
2016-10
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Richmond/FINAL-Integration%20of%20AHP-October%202016.pdf
Description
"Richmond is comprised of many smaller, unique neighbourhoods, each with distinct socioeconomic, cultural, language and healthcare needs. The Richmond Division’s Neighborhood Networks strategy saw the creation of geographically clustered GPs. The Division began to trial a more systematic approach to coordinated multidisciplinary care, patient attachment, physician recruitment, peer support and practice coverage. This paper is part of a series that highlights their processes and learnings specifically on their integration of Allied Health Professionals."
Health Authority
Vancouver Coastal
Division
Richmond Division of Family Practice
Corporate Author
Richmond Division of Family Practice
Published Date
2016-10
Topics
Primary Care
Patient Medical Home
Primary Care Network
Event
Implementation Launch Day with PCN Partners
Resource Type
Report
File Type
Pdf
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Richmond/FINAL-Integration%20of%20AHP-October%202016.pdf
Originating web page
https://www.divisionsbc.ca/richmond/our-impact/neighbourhood-networks
Description
Richmond is comprised of many smaller, unique neighbourhoods, each with distinct socioeconomic, cultural, language and healthcare needs. The Richmond Division’s Neighborhood Networks strategy saw the creation of geographically clustered GPs. The Division began to trial a more systematic approach to coordinated multidisciplinary care, patient attachment, physician recruitment, peer support and practice coverage. This paper is part of a series that highlights their processes and learnings specifically on their integration of Allied Health Professionals.
Less detail

Burnaby DoFP Neighbourhood Networks Case Study - Executive Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1605
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf
Description
"This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Executive_Summary.pdf
Description
This document is the executive summary of the Burnaby DoFP Neighbourhood Networks case study. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Less detail

Burnaby DoFP Neighbourhood Networks Case Study - Full Report

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1606
Division
Burnaby Division of Family Practice
Published Date
2022-02
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
"This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included."
Division
Burnaby Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2022-02
Topics
Primary Care Network
Patient Medical Home
Evaluation
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BurnabyDoFP_NeighborhoodNetworksCaseStudy_Full_Report.pdf
Description
This document details the full case study on the Burnaby DoFP Neighborhood Networks. As part of GPSC commitment to the development of physician networks as a key component of primary care system change, the Burnaby DoFP Neighborhood Network case study explores the development and implementation of three neighborhood networks in Burnaby. The creation of neighborhood networks in Burnaby was prompted by family physicians who recognized the need to bring together family physicians from across local communities to increase their interconnectedness, provide opportunities for local Primary Care Network planning, and enable methods for sharing care with each other with the goal of improving patient access to medical care across Burnaby. Burnaby’s neighborhood networks have supported family physicians to connect socially, learn from each other, identify options for locum coverage and after-hours care, and support referrals to specialist care throughout the networks. Key outcomes: family physicians were able to increase patients’ access to care by referring patients to their family physician peers, expanding their use of locums, working on the development of an Urgent and Primary Care Clinic, and procuring additional healthcare resources for the neighborhood networks. A discussion of the neighborhood network's future goals and next steps is included.
Less detail
Published Date
2022
Link to File
/media/divresources/GPSCSupports_for_TeamBasedCare_Communication_Document.pdf
Description
"This document provides a brief overview of all the supports offered by the GPSC to support the transition of primary care practices to team based care."
Corporate Author
General Practice Services Committee
Published Date
2022
Topics
Team-Based Care
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSCSupports_for_TeamBasedCare_Communication_Document.pdf
Description
This document provides a brief overview of all the supports offered by the GPSC to support the transition of primary care practices to team based care.
Less detail

Navigating the Team-Based Care Journey - Guide to GPSC TBC Resources

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1611
Published Date
2022-03
Link to File
/media/divresources/Guide_to_GPSC_TBC_Resources-2022-03-23.pdf
Description
"Team-based care is being established by diverse groups such as practices and providers, communities, and health leaders planning primary care networks. This Guide to GPSC TBC Resources is for all audiences interested in developing and implementing TBC. The Guide provides tangible steps and support for all stages throughout the implementation and improvement of TBC, from engaging and exploring, preparing, implementing, and strengthening and sustaining TBC. Resources in the Guide include tools that can be used independently or with training or coaching opportunities described in the Guide."
Corporate Author
General Practice Services Committee
Published Date
2022-03
Topics
Team-Based Care
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Guide_to_GPSC_TBC_Resources-2022-03-23.pdf
Description
Team-based care is being established by diverse groups such as practices and providers, communities, and health leaders planning primary care networks. This Guide to GPSC TBC Resources is for all audiences interested in developing and implementing TBC. The Guide provides tangible steps and support for all stages throughout the implementation and improvement of TBC, from engaging and exploring, preparing, implementing, and strengthening and sustaining TBC. Resources in the Guide include tools that can be used independently or with training or coaching opportunities described in the Guide.
Less detail
Program
Primary Care Networks
Published Date
2022-04-29
Link to File
/media/divresources/PCN-Resource-Share-Out.pdf
Description
"A compilation of resources from PCNs across the province, organized by theme, and linked for easy access. The goal is to share lessons learned and innovative approaches across communities, while avoiding “reinventing the wheel” by leveraging the work done across the province."
Program
Primary Care Networks
Corporate Author
Family Practice Services Committee
Published Date
2022-04-29
Topics
Primary Care Network
Resource Type
Resource List
File Type
Pdf
Link to File
/media/divresources/PCN-Resource-Share-Out.pdf
Description
A compilation of resources from PCNs across the province, organized by theme, and linked for easy access. The goal is to share lessons learned and innovative approaches across communities, while avoiding “reinventing the wheel” by leveraging the work done across the province.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Med Access

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1615
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
Encounter, Attachment and Shift Reporting
EMR
EMR Resources
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Med-Access.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

Encounter, Attachment and Shift Reporting EMR Orientation Guide - Oscar Pro

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1616
Published Date
2022
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
"The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan."
Personal Author
Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the EMR vendor
Published Date
2022
Topics
EMR
EMR Resources
Encounter, Attachment and Shift Reporting
Resource Type
Guide
File Type
Pdf
Link to File
/media/divresources/Encounter_Attachment_Shift_Reporting_EMROrientationGuide-Oscar-Pro.pdf
Description
The Doctors Technology Office (DTO) and Practice Support Program (PSP) in collaboration with the electronic medical record (EMR) vendor have developed EMR orientation guides that outline how to submit encounter, attachment and shift records using a step-by-step approach. Encounter reporting is the principal mechanism for contracted Family Physicians, Nurse Practitioners and PCN funded Registered Nurses and Licensed Practical Nurses required to report on services provided to patients. Activity reporting using encounter records are initiated through the clinic EMR and collected by the Ministry through Teleplan.
Less detail

86 public records – page 2 of 5.