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In Search of Joy in Practice: A Report of 23 High-Functioning Primary Care Practices - Article
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1119
- Published Date
- 2018-06-19
- Description
- "A supporting document to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the Primary Care innovations gathered from high-functioning Primary Care practices believed to facilitate joy in practice and mitigate physician burnout."
- Personal Author
- Dr Christine A. Sinsky, Rachel Willard-Grace, Dr Andrew M. Schutzbank, Dr Thomas A. Sinsky, Dr David Margolius, Dr Thomas Bodenheimer.
- Published Date
- 2018-06-19
- Event
- Primary Care Awakens - Blue Sky Clinic Model Webinar
- Resource Type
- Article
- File Type
- Web page
- Originating web page
- http://www.annfammed.org/content/11/3/272.full
- Publisher
- Annals of Family Medicine
- Citation
- Sinsky CA, Willard-Grace R, Schutzbank AM, Sinsky TA, Margolius D, Bodenheimer T. In search of joy in practice: a report of 23 high-functioning primary care practices. Ann Fam Med. 2013. Online
- Description
- A supporting document to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the Primary Care innovations gathered from high-functioning Primary Care practices believed to facilitate joy in practice and mitigate physician burnout.
The 10 Building Blocks of High-Performing Primary Care - Article
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1120
- Published Date
- 2018-06-19
- Description
- "A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care."
- Personal Author
- Dr Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Dr Kevin Grumbach
- Published Date
- 2018-06-19
- Event
- Primary Care Awakens - Blue Sky Clinic Model Webinar
- Resource Type
- Article
- File Type
- Web page
- Originating web page
- http://www.annfammed.org/content/12/2/166.full
- Publisher
- Annals of Family Medicine
- Citation
- Bodenheimer T, Ghorob A, Willard-Grace R, Grumbach K. The 10 building blocks of high-performing primary care. Ann Fam Med 2014. Online.
- Description
- A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care.
Centralized Waiting Lists for Unattached Patients in Primary Care: Learning from an Intervention Implemented in Seven Canadian Provinces - Research Paper
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1159
- Published Date
- 2018-07-10
- Description
- "This article was referenced during the Centralized Waitlist- Patient Attachment Mechanisms webinar. It describes different models of centralized waitlists for unattached patients implemented in seven Canadian provinces and identifies common issues in the implementation of these centralized waitlists."
- Personal Author
- Mylaine Breton, Sabrina T. Wong, Mélanie Ann Smithman, Sara Kreindler, Jalila Jbilou, Emily Gard Marshall, Jason Sutherland, Astrid Brousselle, Jay Shaw, Valorie A. Crooks, Damien Contandriopoulos, Martin Sasseville and Michael Green
- Published Date
- 2018-07-10
- Topics
- Attachment
- Event
- Centralized Waitlist- Patient Attachment Mechanisms Webinar
- Resource Type
- Article
- Research Paper
- File Type
- Web page
- Originating web page
- https://www.researchgate.net/publication/326378660_Centralized_Waiting_Lists_for_Unattached_Patients_in_Primary_Care_Learning_from_an_Intervention_Implemented_in_Seven_Canadian_Provinces
- Citation
- Breton, M., Wong, S. T., Smithman, M. A., Kreindler, S., Jbilou, J., Marshall, E. G., ... Green, M. (2018). Centralized Waiting Lists for Unattached Patients in Primary Care: Learning from an Intervention Implemented in Seven Canadian Provinces. Healthcare Policy, 13(4). Retrieved from https://www.researchgate.net/publication/326378660_Centralized_Waiting_Lists_for_Unattached_Patients_in_Primary_Care_Learning_from_an_Intervention_Implemented_in_Seven_Canadian_Provinces
- Description
- This article was referenced during the Centralized Waitlist- Patient Attachment Mechanisms webinar. It describes different models of centralized waitlists for unattached patients implemented in seven Canadian provinces and identifies common issues in the implementation of these centralized waitlists.
Kootenay Boundary DoFP - The Boundary Proof of Concept PMH/PCN - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1178
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2018-12
- Description
- "Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- Kootenay Boundary Division of Family Practice
- General Practice Services Committee
- Published Date
- 2018-12
- Event
- GPSC Patient Medical Home Evaluation Webinar
- Resource Type
- Case Study
- Presentation
- File Type
- Description
- Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019.
Pender Harbour Health Centre (PHHC) and Sunshine Coast Division of Family Practice (SCDFP) - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1361
- Health Authority
- Vancouver Coastal
- Division
- Sunshine Coast Division of Family Practice
- Published Date
- Nov 2018
- Link to File
- /media/divresources/SunshineCoastCasestudyReport.pdf
- Description
- "The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’."
- Health Authority
- Vancouver Coastal
- Division
- Sunshine Coast Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Sunshine Coast Division of Family Practice
- Published Date
- Nov 2018
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/SunshineCoastCasestudyReport.pdf
- Description
- The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’.
Quality Improvement Toolkit - The Measurement Family
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1370
- Published Date
- 1997
- Link to File
- https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
- Description
- "This short article compares and contrasts different types of measurement."
- Personal Author
- Connie Davis
- Chris Rauscher
- Published Date
- 1997
- Topics
- Quality Improvement
- Resource Type
- Article
- File Type
- Link to File
- https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
- Description
- This short article compares and contrasts different types of measurement.
Capturing the Patient Experience Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1371
- Published Date
- 2016
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Description
- "This article describes how to capture the patient experience and it is important"
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Article
- File Type
- Link to File
- http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
- Description
- This article describes how to capture the patient experience and it is important
Fishbone / Cause and Effect Instruction
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1372
- Published Date
- 2016
- Description
- "These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
- Corporate Author
- Health Quality Ontario
- Published Date
- 2016
- Topics
- Quality Improvement
- Resource Type
- Article
- File Type
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Description
- These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
Exploring the Role of Collaborative Structures on Vancouver Island - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1393
- Health Authority
- Island
- Division
- Campbell River and District Division of Family Practice
- Comox Valley Division of Family Practice
- Cowichan Valley Division of Family Practice
- Nanaimo Division of Family Practice
- Oceanside Division of Family Practice
- Rural and Remote Division of Family Practice
- South Island Division of Family Practice
- Victoria Division of Family Practice
- Published Date
- 2019/01
- Link to File
- /media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
- Description
- "The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island."
- Health Authority
- Island
- Division
- Campbell River and District Division of Family Practice
- Comox Valley Division of Family Practice
- Cowichan Valley Division of Family Practice
- Nanaimo Division of Family Practice
- Oceanside Division of Family Practice
- Rural and Remote Division of Family Practice
- South Island Division of Family Practice
- Victoria Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Island Health
- Published Date
- 2019/01
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
- Description
- The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island.
Collaboration to Foster FP Networks in the Thompson Region Division of Family Practice - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1394
- Health Authority
- Interior
- Division
- Thompson Region Division of Family Practice
- Published Date
- 2019/02
- Link to File
- /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
- Description
- "This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network."
- Health Authority
- Interior
- Division
- Thompson Region Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Thompson Region Division of Family Practice
- Published Date
- 2019/02
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
- Description
- This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network.
Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019/02
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- "This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Kootenay Boundary Division of Family Practice
- Interior Health Authority
- Published Date
- 2019/02
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
Building Consensus for Breakthrough Social Change
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1425
- Description
- "This article talks about the way to build consensus to make a decision"
- Corporate Author
- OpenSource Leadership Strategies, Inc
- Resource Type
- Article
- File Type
- Description
- This article talks about the way to build consensus to make a decision
Redesigning a Board Meeting
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1427
- Published Date
- 2008
- Link to File
- https://www.thevantagepoint.ca/sites/default/files/Redesigning%20a%20Board%20Meeting%20-%20Bill%20Ryan.pdf
- Description
- "This case study talks about how creating a mandate for change, whether through a self-assessment or other means, proved as important as any of the new practices"
- Personal Author
- William P. Ryan
- Published Date
- 2008
- Resource Type
- Case Study
- File Type
- Link to File
- https://www.thevantagepoint.ca/sites/default/files/Redesigning%20a%20Board%20Meeting%20-%20Bill%20Ryan.pdf
- Description
- This case study talks about how creating a mandate for change, whether through a self-assessment or other means, proved as important as any of the new practices
Integrating Nurses into Practice: Transition Stage (Case Study)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1560
- Division
- Central Okanagan Division of Family Practice
- Published Date
- 2020-11
- Description
- "The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model."
- Division
- Central Okanagan Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Central Okanagan Division of Family Practice
- Published Date
- 2020-11
- Resource Type
- Case Study
- File Type
- Description
- The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model.
Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Case Study)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1562
- Division
- Nanaimo Division of Family Practice
- Published Date
- 2020-11
- Description
- "This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways."
- Division
- Nanaimo Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Nanaimo Division of Family Practice
- Published Date
- 2020-11
- Resource Type
- Case Study
- Description
- This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways.
Converting to Population Based Funding: Development and Transition Stages (Case Study)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1564
- Division
- Mission Division of Family Practice
- Published Date
- 2020-11
- Description
- "Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process."
- Division
- Mission Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Mission Division of Family Practice
- Published Date
- 2020-11
- Resource Type
- Case Study
- File Type
- Description
- Processes and initial outcomes of converting the clinic from a fee-for-service model to a population-based model. The report provides important lessons about the preparation involved and support required from a broad set of stakeholders for the transition process.
What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
- Division
- Central Okanagan Division of Family Practice
- Kootenay Boundary Division of Family Practice
- North Peace Division of Family Practice
- North Shore Division of Family Practice
- South Island Division of Family Practice
- South Okanagan Similkameen Division of Family Practice
- Sunshine Coast Division of Family Practice
- Published Date
- 2020-11
- Description
- "The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
- Division
- Central Okanagan Division of Family Practice
- Kootenay Boundary Division of Family Practice
- North Peace Division of Family Practice
- North Shore Division of Family Practice
- South Island Division of Family Practice
- South Okanagan Similkameen Division of Family Practice
- Sunshine Coast Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Published Date
- 2020-11
- Resource Type
- Case Study
- File Type
- Description
- The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
Central Okanagan Division of Family Practice – Engagement Journey
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1569
- Division
- Central Okanagan Division of Family Practice
- Published Date
- 2017
- Description
- "This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
- Division
- Central Okanagan Division of Family Practice
- Corporate Author
- Central Okanagan Division of Family Practice
- General Practice Services Committee
- Published Date
- 2017
- Topics
- Engagement
- Patient Medical Home
- Resource Type
- Case Study
- File Type
- Description
- This is the Central Okanagan Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
Comox Valley Division of Family Practice – Engagement Journey
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1570
- Division
- Comox Valley Division of Family Practice
- Published Date
- 2017
- Description
- "This is the Comox Valley Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
- Division
- Comox Valley Division of Family Practice
- Corporate Author
- Comox Valley Division of Family Practice
- General Practice Services Committee
- Published Date
- 2017
- Resource Type
- Case Study
- File Type
- Description
- This is the Comox Valley Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
Fraser Northwest Division of Family Practice – Engagement Journey
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1571
- Division
- Fraser Northwest Division of Family Practice
- Published Date
- 2017
- Link to File
- /media/divresources/FNW_Engagement_Journey.pdf
- Description
- "This is the Fraser Northwest Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH."
- Division
- Fraser Northwest Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Fraser Northwest Division of Family Practice
- Published Date
- 2017
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/FNW_Engagement_Journey.pdf
- Description
- This is the Fraser Northwest Division of Family Practice’s PMH Engagement Journey. The PMH Engagement Journeys were designed to capture eight divisions' early implementation of the patient medical home (PMH) model of health care. The stories offer a look at the challenges and successes the divisions experienced along their journeys, and the resources they created to engage members and partners around primary care. It is the hope that these stories will act as a resource, support, and source of inspiration for other divisions beginning their journeys to an integrated system of care via the PMH.
