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Nurses in Primary Care: Four Experiences Across BC - Pre-Session Reading Material

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1114
Health Authority
Fraser
Interior
Vancouver Coastal
Division
Central Okanagan Division of Family Practice
Powell River Division of Family Practice
Kootenay Boundary Division of Family Practice
White Rock South Surrey Division of Family Practice
Published Date
2018-04-17
Link to File
/media/divresources/Nurses_in_Primary_Care_Pre_session_Handout.pdf
Description
"A pre-reading summary of the Nurses in Primary Care: Four Experiences Across BC session at the GPSC Summit 2018."
Health Authority
Fraser
Interior
Vancouver Coastal
Division
Central Okanagan Division of Family Practice
Powell River Division of Family Practice
Kootenay Boundary Division of Family Practice
White Rock South Surrey Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2018-04-17
Topics
Nurse
Patient Medical Home
Team-Based Care
Primary Care
Event
GPSC Summit 2018
Workshop
Nurses in Primary Care: Four Experiences Across BC
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/Nurses_in_Primary_Care_Pre_session_Handout.pdf
Description
A pre-reading summary of the Nurses in Primary Care: Four Experiences Across BC session at the GPSC Summit 2018.
Less detail
Published Date
2018-05-14
Link to File
/media/divresources/GPSC_Summit_Summary.pdf
Description
"The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC."
Corporate Author
General Practice Services Committee
Published Date
2018-05-14
Topics
First Nations
Primary Care
Nurse
EMR
Engagement
Primary Care Network
Patient Medical Home
Event
GPSC Summit 2018
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSC_Summit_Summary.pdf
Description
The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC.
Less detail

In Search of Joy in Practice: A Report of 23 High-Functioning Primary Care Practices - Article

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1119
Published Date
2018-06-19
Description
"A supporting document to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the Primary Care innovations gathered from high-functioning Primary Care practices believed to facilitate joy in practice and mitigate physician burnout."
Personal Author
Dr Christine A. Sinsky, Rachel Willard-Grace, Dr Andrew M. Schutzbank, Dr Thomas A. Sinsky, Dr David Margolius, Dr Thomas Bodenheimer.
Published Date
2018-06-19
Topics
Primary Care
Physician Health and Wellness
Event
Primary Care Awakens - Blue Sky Clinic Model Webinar
Resource Type
Article
File Type
Web page
Originating web page
http://www.annfammed.org/content/11/3/272.full
Publisher
Annals of Family Medicine
Citation
Sinsky CA, Willard-Grace R, Schutzbank AM, Sinsky TA, Margolius D, Bodenheimer T. In search of joy in practice: a report of 23 high-functioning primary care practices. Ann Fam Med. 2013. Online
Description
A supporting document to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the Primary Care innovations gathered from high-functioning Primary Care practices believed to facilitate joy in practice and mitigate physician burnout.
Less detail

The 10 Building Blocks of High-Performing Primary Care - Article

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1120
Published Date
2018-06-19
Description
"A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care."
Personal Author
Dr Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Dr Kevin Grumbach
Published Date
2018-06-19
Topics
Primary Care
Patient-Centred Care
Team-Based Care
Engagement
Event
Primary Care Awakens - Blue Sky Clinic Model Webinar
Resource Type
Article
File Type
Web page
Originating web page
http://www.annfammed.org/content/12/2/166.full
Publisher
Annals of Family Medicine
Citation
Bodenheimer T, Ghorob A, Willard-Grace R, Grumbach K. The 10 building blocks of high-performing primary care. Ann Fam Med 2014. Online.
Description
A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care.
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Sample Medical Office Assistant Job Description

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1129
Program
Divisions of Family Practice
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/MOA%20Job%20Description.pdf
Description
"This job description for a Medical Office Assistant can be used as a template."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Topics
PMH Attributes: TBC Toolkit - Understanding TBC
Team-Based Care
Human Resources
MOAs
Patient Medical Home
Resource Type
Job Description
File Type
Web page
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/MOA%20Job%20Description.pdf
Originating web page
https://www.divisionsbc.ca/provincial/resources/practice-toolkit/appendices
Description
This job description for a Medical Office Assistant can be used as a template.
Less detail
Program
Divisions of Family Practice
Link to File
https://www.divisionsbc.ca/provincial/resources/practice-toolkit/appendices
Description
"This job description for a Practice Manager can be used as a template."
Program
Divisions of Family Practice
Corporate Author
General Practice Services Committee
Topics
PMH Attributes: TBC Toolkit - Understanding TBC
Team-Based Care
Human Resources
Patient Medical Home
Resource Type
Job Description
File Type
Web page
Link to File
https://www.divisionsbc.ca/provincial/resources/practice-toolkit/appendices
Originating web page
https://www.divisionsbc.ca/provincial/resources/practice-toolkit/appendices
Description
This job description for a Practice Manager can be used as a template.
Less detail
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20-%20Life%20Skills%20Worker%20Contract-final.docx
Description
"This is a sample job posting for a life skills worker which was developed by the East Kootenay Division."
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
East Kootenay Division of Family Practice
Topics
PMH Attributes: TBC Toolkit - Understanding TBC
Team-Based Care
Human Resources
Patient Medical Home
Resource Type
Job Description
File Type
Word
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20-%20Life%20Skills%20Worker%20Contract-final.docx
Originating web page
https://www.divisionsbc.ca/provincial/resources/patient-medical-homeprimary-care-home-resources/human-resources
Description
This is a sample job posting for a life skills worker which was developed by the East Kootenay Division.
Less detail
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20-%20Physician%20Recruiter%20Contract-Final%202.docx
Description
"This is a sample job posting for a physician recruiter which was developed by the East Kootenay Division."
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
East Kootenay Division of Family Practice
Topics
Recruitment and Retention
PMH Attributes: TBC Toolkit - Understanding TBC
Team-Based Care
Human Resources
Patient Medical Home
Resource Type
Job Description
File Type
Word
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20-%20Physician%20Recruiter%20Contract-Final%202.docx
Originating web page
https://www.divisionsbc.ca/provincial/resources/patient-medical-homeprimary-care-home-resources/human-resources
Description
This is a sample job posting for a physician recruiter which was developed by the East Kootenay Division.
Less detail
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20-%20Practice%20Facilitator%20Contract%20-%20Final.docx
Description
"This is a sample job posting for a practice facilitator which was developed by the East Kootenay Division."
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
East Kootenay Division of Family Practice
Topics
Practice Efficiencies and Support
Physician Support and Education
PMH Attributes: TBC Toolkit - Understanding TBC
Team-Based Care
Human Resources
Patient Medical Home
Resource Type
Job Description
File Type
Word
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20-%20Practice%20Facilitator%20Contract%20-%20Final.docx
Originating web page
https://www.divisionsbc.ca/provincial/resources/patient-medical-homeprimary-care-home-resources/human-resources
Description
This is a sample job posting for a practice facilitator which was developed by the East Kootenay Division.
Less detail
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20Health%20Promotion%20Coordinator%20Contract%20-%20final.docx
Description
"This is a sample job posting for a health promotion coordinator which was developed by the East Kootenay Division."
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
East Kootenay Division of Family Practice
Topics
Health Promotion
PMH Attributes: TBC Toolkit - Understanding TBC
Team-Based Care
Human Resources
Patient Medical Home
Resource Type
Job Description
File Type
Word
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TO%20POST%20Health%20Promotion%20Coordinator%20Contract%20-%20final.docx
Originating web page
https://www.divisionsbc.ca/provincial/resources/patient-medical-homeprimary-care-home-resources/human-resources
Description
This is a sample job posting for a health promotion coordinator which was developed by the East Kootenay Division.
Less detail
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TP%20POST%20-%20Social%20Worker%20Cranbrook%20Contract%20Final.docx
Description
"This is a sample job posting for a social worker which was developed by the East Kootenay Division."
Health Authority
Interior
Division
East Kootenay Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
East Kootenay Division of Family Practice
Topics
Social Work / Lifeskills Work
PMH Attributes: TBC Toolkit - Understanding TBC
Team-Based Care
Human Resources
Patient Medical Home
Resource Type
Job Description
File Type
Word
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/TP%20POST%20-%20Social%20Worker%20Cranbrook%20Contract%20Final.docx
Originating web page
https://www.divisionsbc.ca/provincial/resources/patient-medical-homeprimary-care-home-resources/human-resources
Description
This is a sample job posting for a social worker which was developed by the East Kootenay Division.
Less detail

Sample contract between Physician and Primary Health Care Society

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1136
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Published Date
2016
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/SPPHCS%20Physician%20Contract%20Aug%202016%20(1).docx
Description
"Developed by South Island Division of Family Practice, this is a sample contract between physician and the Primary Health Care Society."
Division
South Island Division of Family Practice
Program
Divisions of Family Practice
Corporate Author
South Island Division of Family Practice
Published Date
2016
Topics
Team-Based Care
Human Resources
Patient Medical Home
Resource Type
Job Description
File Type
Word
Link to File
https://www.divisionsbc.ca/sites/default/files/Divisions/Provincial/SPPHCS%20Physician%20Contract%20Aug%202016%20(1).docx
Originating web page
https://www.divisionsbc.ca/provincial/resources/patient-medical-homeprimary-care-home-resources/human-resources
Description
Developed by South Island Division of Family Practice, this is a sample contract between physician and the Primary Health Care Society.
Less detail

Centralized Waiting Lists for Unattached Patients in Primary Care: Learning from an Intervention Implemented in Seven Canadian Provinces - Research Paper

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1159
Published Date
2018-07-10
Description
"This article was referenced during the Centralized Waitlist- Patient Attachment Mechanisms webinar. It describes different models of centralized waitlists for unattached patients implemented in seven Canadian provinces and identifies common issues in the implementation of these centralized waitlists."
Personal Author
Mylaine Breton, Sabrina T. Wong, Mélanie Ann Smithman, Sara Kreindler, Jalila Jbilou, Emily Gard Marshall, Jason Sutherland, Astrid Brousselle, Jay Shaw, Valorie A. Crooks, Damien Contandriopoulos, Martin Sasseville and Michael Green
Published Date
2018-07-10
Topics
Attachment
Event
Centralized Waitlist- Patient Attachment Mechanisms Webinar
Resource Type
Article
Research Paper
File Type
Web page
Originating web page
https://www.researchgate.net/publication/326378660_Centralized_Waiting_Lists_for_Unattached_Patients_in_Primary_Care_Learning_from_an_Intervention_Implemented_in_Seven_Canadian_Provinces
Citation
Breton, M., Wong, S. T., Smithman, M. A., Kreindler, S., Jbilou, J., Marshall, E. G., ... Green, M. (2018). Centralized Waiting Lists for Unattached Patients in Primary Care: Learning from an Intervention Implemented in Seven Canadian Provinces. Healthcare Policy, 13(4). Retrieved from https://www.researchgate.net/publication/326378660_Centralized_Waiting_Lists_for_Unattached_Patients_in_Primary_Care_Learning_from_an_Intervention_Implemented_in_Seven_Canadian_Provinces
Description
This article was referenced during the Centralized Waitlist- Patient Attachment Mechanisms webinar. It describes different models of centralized waitlists for unattached patients implemented in seven Canadian provinces and identifies common issues in the implementation of these centralized waitlists.
Less detail

Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home - Best Advice Guide: Quick Reference

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1172
Published Date
2018/10/23
Description
"A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide."
Corporate Author
Mental Health Commission of Canada
College of Family Physicians of Canada
Published Date
2018/10/23
Topics
Patient Medical Home
Mental Health and Substance Use
Resource Type
Summary
Website
File Type
Pdf
Web page
Originating web page
https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_1pager_ENG_web.pdf
Description
A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide.
Less detail

Boundary Proof of Concept Patient Medical Home/ Primary Care Network: A summary of evaluation findings

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1179
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019-01-08
Link to File
/media/divresources/BoundaryPoCProvincialSummary.pdf
Description
"The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Published Date
2019-01-08
Topics
Patient Medical Home
Primary Care Network
Evaluation
Event
GPSC Patient Medical Home Evaluation Webinar
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/BoundaryPoCProvincialSummary.pdf
Description
The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018.
Less detail

Divisions Seniors Prototype Event: An overview of divisions’ shared learnings and activities

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1323
Program
Divisions of Family Practice
Published Date
2016-04-21
Link to File
http://www.divisionsbc.ca/sites/default/files/CMSMedia_Retrieved/P08b_DBC_Seniors_Event.pdf
Description
"An overview of divisions’ shared learnings and activities Event"
Program
Divisions of Family Practice
Corporate Author
Ministry of Health
Doctors of BC
General Practice Services Committee
Published Date
2016-04-21
Topics
Seniors
Event
Seniors Prototype initiative
Resource Type
Summary
File Type
Pdf
Link to File
http://www.divisionsbc.ca/sites/default/files/CMSMedia_Retrieved/P08b_DBC_Seniors_Event.pdf
Originating web page
http://www.divisionsbc.ca/provincial/what-we-do/patient-support/seniors-prototype-initiative
Description
An overview of divisions’ shared learnings and activities Event
Less detail

Divisions Learning Session 2019 - Event Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1325
Published Date
2019-04-05
Link to File
/media/divresources/DivisionsLearningEvent_2019_Summary_FINAL.pdf
Description
"The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions."
Corporate Author
General Practice Services Committee
Published Date
2019-04-05
Topics
Physician Health and Wellness
First Nations
Patient Medical Home
Primary Care Network
Event
Divisions Learning Session 2019
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/DivisionsLearningEvent_2019_Summary_FINAL.pdf
Description
The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions.
Less detail

Quality Improvement Toolkit - The Measurement Family

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1370
Published Date
1997
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Description
"This short article compares and contrasts different types of measurement."
Personal Author
Connie Davis
Chris Rauscher
Published Date
1997
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This short article compares and contrasts different types of measurement.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
Less detail

85 public records – page 1 of 5.