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Nurses in Primary Care: Four Experiences Across BC - Pre-Session Reading Material

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1114
Health Authority
Fraser
Interior
Vancouver Coastal
Division
Central Okanagan Division of Family Practice
Powell River Division of Family Practice
Kootenay Boundary Division of Family Practice
White Rock South Surrey Division of Family Practice
Published Date
2018-04-17
Link to File
/media/divresources/Nurses_in_Primary_Care_Pre_session_Handout.pdf
Description
"A pre-reading summary of the Nurses in Primary Care: Four Experiences Across BC session at the GPSC Summit 2018."
Health Authority
Fraser
Interior
Vancouver Coastal
Division
Central Okanagan Division of Family Practice
Powell River Division of Family Practice
Kootenay Boundary Division of Family Practice
White Rock South Surrey Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2018-04-17
Topics
Nurse
Patient Medical Home
Team-Based Care
Primary Care
Event
GPSC Summit 2018
Workshop
Nurses in Primary Care: Four Experiences Across BC
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/Nurses_in_Primary_Care_Pre_session_Handout.pdf
Description
A pre-reading summary of the Nurses in Primary Care: Four Experiences Across BC session at the GPSC Summit 2018.
Less detail
Published Date
2018-05-14
Link to File
/media/divresources/GPSC_Summit_Summary.pdf
Description
"The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC."
Corporate Author
General Practice Services Committee
Published Date
2018-05-14
Topics
First Nations
Primary Care
Nurse
EMR
Engagement
Primary Care Network
Patient Medical Home
Event
GPSC Summit 2018
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSC_Summit_Summary.pdf
Description
The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC.
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In Search of Joy in Practice: A Report of 23 High-Functioning Primary Care Practices - Article

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1119
Published Date
2018-06-19
Description
"A supporting document to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the Primary Care innovations gathered from high-functioning Primary Care practices believed to facilitate joy in practice and mitigate physician burnout."
Personal Author
Dr Christine A. Sinsky, Rachel Willard-Grace, Dr Andrew M. Schutzbank, Dr Thomas A. Sinsky, Dr David Margolius, Dr Thomas Bodenheimer.
Published Date
2018-06-19
Topics
Primary Care
Physician Health and Wellness
Event
Primary Care Awakens - Blue Sky Clinic Model Webinar
Resource Type
Article
File Type
Web page
Originating web page
http://www.annfammed.org/content/11/3/272.full
Publisher
Annals of Family Medicine
Citation
Sinsky CA, Willard-Grace R, Schutzbank AM, Sinsky TA, Margolius D, Bodenheimer T. In search of joy in practice: a report of 23 high-functioning primary care practices. Ann Fam Med. 2013. Online
Description
A supporting document to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the Primary Care innovations gathered from high-functioning Primary Care practices believed to facilitate joy in practice and mitigate physician burnout.
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The 10 Building Blocks of High-Performing Primary Care - Article

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1120
Published Date
2018-06-19
Description
"A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care."
Personal Author
Dr Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Dr Kevin Grumbach
Published Date
2018-06-19
Topics
Primary Care
Patient-Centred Care
Team-Based Care
Engagement
Event
Primary Care Awakens - Blue Sky Clinic Model Webinar
Resource Type
Article
File Type
Web page
Originating web page
http://www.annfammed.org/content/12/2/166.full
Publisher
Annals of Family Medicine
Citation
Bodenheimer T, Ghorob A, Willard-Grace R, Grumbach K. The 10 building blocks of high-performing primary care. Ann Fam Med 2014. Online.
Description
A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care.
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Centralized Waiting Lists for Unattached Patients in Primary Care: Learning from an Intervention Implemented in Seven Canadian Provinces - Research Paper

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1159
Published Date
2018-07-10
Description
"This article was referenced during the Centralized Waitlist- Patient Attachment Mechanisms webinar. It describes different models of centralized waitlists for unattached patients implemented in seven Canadian provinces and identifies common issues in the implementation of these centralized waitlists."
Personal Author
Mylaine Breton, Sabrina T. Wong, Mélanie Ann Smithman, Sara Kreindler, Jalila Jbilou, Emily Gard Marshall, Jason Sutherland, Astrid Brousselle, Jay Shaw, Valorie A. Crooks, Damien Contandriopoulos, Martin Sasseville and Michael Green
Published Date
2018-07-10
Topics
Attachment
Event
Centralized Waitlist- Patient Attachment Mechanisms Webinar
Resource Type
Article
Research Paper
File Type
Web page
Originating web page
https://www.researchgate.net/publication/326378660_Centralized_Waiting_Lists_for_Unattached_Patients_in_Primary_Care_Learning_from_an_Intervention_Implemented_in_Seven_Canadian_Provinces
Citation
Breton, M., Wong, S. T., Smithman, M. A., Kreindler, S., Jbilou, J., Marshall, E. G., ... Green, M. (2018). Centralized Waiting Lists for Unattached Patients in Primary Care: Learning from an Intervention Implemented in Seven Canadian Provinces. Healthcare Policy, 13(4). Retrieved from https://www.researchgate.net/publication/326378660_Centralized_Waiting_Lists_for_Unattached_Patients_in_Primary_Care_Learning_from_an_Intervention_Implemented_in_Seven_Canadian_Provinces
Description
This article was referenced during the Centralized Waitlist- Patient Attachment Mechanisms webinar. It describes different models of centralized waitlists for unattached patients implemented in seven Canadian provinces and identifies common issues in the implementation of these centralized waitlists.
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Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home - Best Advice Guide: Quick Reference

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1172
Published Date
2018/10/23
Description
"A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide."
Corporate Author
Mental Health Commission of Canada
College of Family Physicians of Canada
Published Date
2018/10/23
Topics
Patient Medical Home
Mental Health and Substance Use
Resource Type
Summary
Website
File Type
Pdf
Web page
Originating web page
https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_1pager_ENG_web.pdf
Description
A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide.
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Kootenay Boundary DoFP - The Boundary Proof of Concept PMH/PCN - Presentation

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1178
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2018-12
Link to File
/media/divresources/Boundary_PMHPCNCaseStudyResults.pdf
Description
"Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
Kootenay Boundary Division of Family Practice
General Practice Services Committee
Published Date
2018-12
Topics
Evaluation
Patient Medical Home
Primary Care Network
Event
GPSC Patient Medical Home Evaluation Webinar
Resource Type
Case Study
Presentation
File Type
Pdf
Link to File
/media/divresources/Boundary_PMHPCNCaseStudyResults.pdf
Description
Presentation surrounding the case study detailing the collaborative initiative to implement a PMH/PCN in the Boundary region, and its results. This was provided by Kootenay Boundary during the GPSC Patient Medical Home Evaluation Webinar held January 2019.
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Boundary Proof of Concept Patient Medical Home/ Primary Care Network: A summary of evaluation findings

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1179
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019-01-08
Link to File
/media/divresources/BoundaryPoCProvincialSummary.pdf
Description
"The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Published Date
2019-01-08
Topics
Patient Medical Home
Primary Care Network
Evaluation
Event
GPSC Patient Medical Home Evaluation Webinar
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/BoundaryPoCProvincialSummary.pdf
Description
The document was provided during the GPSC Patient Medical Home Evaluation Webinar. It draws on the GPSC case study of the Boundary PoC in 2018.
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Divisions Seniors Prototype Event: An overview of divisions’ shared learnings and activities

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1323
Program
Divisions of Family Practice
Published Date
2016-04-21
Link to File
http://www.divisionsbc.ca/sites/default/files/CMSMedia_Retrieved/P08b_DBC_Seniors_Event.pdf
Description
"An overview of divisions’ shared learnings and activities Event"
Program
Divisions of Family Practice
Corporate Author
Ministry of Health
Doctors of BC
General Practice Services Committee
Published Date
2016-04-21
Topics
Seniors
Event
Seniors Prototype initiative
Resource Type
Summary
File Type
Pdf
Link to File
http://www.divisionsbc.ca/sites/default/files/CMSMedia_Retrieved/P08b_DBC_Seniors_Event.pdf
Originating web page
http://www.divisionsbc.ca/provincial/what-we-do/patient-support/seniors-prototype-initiative
Description
An overview of divisions’ shared learnings and activities Event
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Divisions Learning Session 2019 - Event Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1325
Published Date
2019-04-05
Link to File
/media/divresources/DivisionsLearningEvent_2019_Summary_FINAL.pdf
Description
"The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions."
Corporate Author
General Practice Services Committee
Published Date
2019-04-05
Topics
Physician Health and Wellness
First Nations
Patient Medical Home
Primary Care Network
Event
Divisions Learning Session 2019
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/DivisionsLearningEvent_2019_Summary_FINAL.pdf
Description
The event summary from the Divisions Learning Session 2019. This document captures the key themes and highlights of the event, how it could be improved and next steps for Divisions.
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Pender Harbour Health Centre (PHHC) and Sunshine Coast Division of Family Practice (SCDFP) - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1361
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
"The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’."
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’.
Less detail

Quality Improvement Toolkit - The Measurement Family

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1370
Published Date
1997
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Description
"This short article compares and contrasts different types of measurement."
Personal Author
Connie Davis
Chris Rauscher
Published Date
1997
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This short article compares and contrasts different types of measurement.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
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Exploring the Role of Collaborative Structures on Vancouver Island - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1393
Health Authority
Island
Division
Campbell River and District Division of Family Practice
Comox Valley Division of Family Practice
Cowichan Valley Division of Family Practice
Nanaimo Division of Family Practice
Oceanside Division of Family Practice
Rural and Remote Division of Family Practice
South Island Division of Family Practice
Victoria Division of Family Practice
Published Date
2019/01
Link to File
/media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
Description
"The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island."
Health Authority
Island
Division
Campbell River and District Division of Family Practice
Comox Valley Division of Family Practice
Cowichan Valley Division of Family Practice
Nanaimo Division of Family Practice
Oceanside Division of Family Practice
Rural and Remote Division of Family Practice
South Island Division of Family Practice
Victoria Division of Family Practice
Corporate Author
General Practice Services Committee
Island Health
Published Date
2019/01
Topics
Evaluation
Patient Medical Home
Primary Care Network
Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/ExploringtheRoleofCollaborativestructuresonVancouverIsland_FinalSept182018.pdf
Description
The purpose of this report is to: -Systematically measure the current collaboration between key stakeholder groups, -Establish an understanding of how the structures in place support collaboration between key stakeholder groups, -Facilitate learning and improvement within the collaborative structures on Vancouver Island, and -Support learning across the province based on the strengths and challenges on Vancouver Island.
Less detail

Collaboration to Foster FP Networks in the Thompson Region Division of Family Practice - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1394
Health Authority
Interior
Division
Thompson Region Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
Description
"This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network."
Health Authority
Interior
Division
Thompson Region Division of Family Practice
Corporate Author
General Practice Services Committee
Thompson Region Division of Family Practice
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Engagement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/FinalReport_CollaborationtoFosterFPnetworksThompsonRegionPMHCaseStudy_Dec2018.pdf
Description
This case study employed four broad approaches to understand how PSP and the DoFP are working together to support the creation of networks. These approaches included: 1. A review of local documentation that focused on the relationship structure and current work taking place to support the development of FP networks. 2. A literature review which reviewed over 50 research articles, policy and position documents, guidelines, and best practices to focus on understanding how other groups across Canada and the developed world have worked together in primary care to create networks within primary care. These findings are available in Appendix 3. 3. Interviews with key stakeholders at a local, regional and provincial level to understand the various factors (i.e. political, environmental, technological, legal) influencing the development of FP networks in the Thompson Region and BC more broadly. The list of individuals interviewed is included in Appendix 1. 4. A survey of the members of the Thompson Region DoFP which asked questions on their current levels of networking and areas for which they see opportunities to network.
Less detail

Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
"This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Interior Health Authority
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Quality Improvement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
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Building Consensus for Breakthrough Social Change

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1425
Link to File
http://www.opensourceleadership.com/documents/Building%20Consensus.pdf
Description
"This article talks about the way to build consensus to make a decision"
Corporate Author
OpenSource Leadership Strategies, Inc
Resource Type
Article
File Type
Pdf
Link to File
http://www.opensourceleadership.com/documents/Building%20Consensus.pdf
Description
This article talks about the way to build consensus to make a decision
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Published Date
2008
Link to File
https://www.thevantagepoint.ca/sites/default/files/Redesigning%20a%20Board%20Meeting%20-%20Bill%20Ryan.pdf
Description
"This case study talks about how creating a mandate for change, whether through a self-assessment or other means, proved as important as any of the new practices"
Personal Author
William P. Ryan
Published Date
2008
Resource Type
Case Study
File Type
Pdf
Link to File
https://www.thevantagepoint.ca/sites/default/files/Redesigning%20a%20Board%20Meeting%20-%20Bill%20Ryan.pdf
Description
This case study talks about how creating a mandate for change, whether through a self-assessment or other means, proved as important as any of the new practices
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What are innovative and collaborative primary care models worldwide? - Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1428
Published Date
2015-04-15
Link to File
/media/divresources/3a-1-PrimaryCareModels-RoundtableApril15.pdf
Description
"This synopsis explores the different primary care models that have been implemented across the world."
Corporate Author
General Practice Services Committee
Published Date
2015-04-15
Topics
Primary Care
Event
Provincial Roundtable
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/3a-1-PrimaryCareModels-RoundtableApril15.pdf
Description
This synopsis explores the different primary care models that have been implemented across the world.
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75 public records – page 1 of 4.