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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail

Continuous Quality Improvement Strategies to Optimize your Practice

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1387
Published Date
2013-04-30
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Description
"This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies."
Corporate Author
National Learning Consortium
Published Date
2013-04-30
Topics
Quality Improvement
Resource Type
Manual
File Type
Pdf
Link to File
https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/common-challenges
Description
This primer introduces the concept of Continuous Quality Improvement (CQI) and how to implement a variety of CQI strategies.
Less detail