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Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail
Published Date
2011-11-10
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Description
"This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes."
Corporate Author
IHI Open School
Published Date
2011-11-10
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=A2491BJcyXA
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/identifying-possible-changes-using-driver-diagram
Recording Length
6min, 22sec
Description
This video is about Key Driver Diagram and how you use it to define the system by showing the factors that cause the outcomes.
Less detail

Governance as Leadership: Reframing the Work of the Nonprofit Board

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource3
Published Date
2007-10-29
Link to File
http://www.pewtrusts.org/~/media/legacy/uploadedfiles/wwwpewtrustsorg/reports/pew_fund_for_hhs_in_phila/governance20as20leadership20summary20finalpdf.pdf
Description
"This document presents a summary of “Governance as Leadership: Reframing the Work of the Nonprofit Board,” a seminar sponsored by The Pew Fund for Health and Human Services. Held on October 29, 2007, the seminar was part of The Pew Charitable Trusts’ information series called Programs Adjusting to a Changing Environment (PACE), created to improve nonprofits’ ability to succeed by providing them with critical information, tools and technical assistance."
Corporate Author
The Pew Fund for Health and Human Services
Published Date
2007-10-29
Topics
Governance
Event
Co-ED Learning Labs
Workshop
Day 1
Resource Type
Summary
File Type
Pdf
Link to File
http://www.pewtrusts.org/~/media/legacy/uploadedfiles/wwwpewtrustsorg/reports/pew_fund_for_hhs_in_phila/governance20as20leadership20summary20finalpdf.pdf
Description
This document presents a summary of “Governance as Leadership: Reframing the Work of the Nonprofit Board,” a seminar sponsored by The Pew Fund for Health and Human Services. Held on October 29, 2007, the seminar was part of The Pew Charitable Trusts’ information series called Programs Adjusting to a Changing Environment (PACE), created to improve nonprofits’ ability to succeed by providing them with critical information, tools and technical assistance.
Less detail