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Pender Harbour Health Centre (PHHC) and Sunshine Coast Division of Family Practice (SCDFP) - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1361
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
"The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’."
Health Authority
Vancouver Coastal
Division
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Sunshine Coast Division of Family Practice
Published Date
Nov 2018
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/SunshineCoastCasestudyReport.pdf
Description
The case study was intended to document the status and operations of the centre, the growing partnership between the Division and the centre including the development of TBC, to capture the formative information, establish a baseline of information for tracking for centres/ partnerships developments and to provide information regarding ‘next steps’.
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Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Published Date
2019/02
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
"This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
Health Authority
Interior
Division
Kootenay Boundary Division of Family Practice
Corporate Author
General Practice Services Committee
Kootenay Boundary Division of Family Practice
Interior Health Authority
Published Date
2019/02
Topics
Evaluation
Patient Medical Home
Primary Care Network
Team-Based Care
Quality Improvement
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/BoundaryPoCCaseStudy.pdf
Description
This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
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Accessing Treatment: What do Providers Experience? - Info Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1464
Published Date
2017
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Accessing-Treatment.pdf
Description
"A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use."
Corporate Author
Ministry of Mental Health and Addictions
First Nations Health Authority
General Practice Services Committee
Ministry of Health
BC Patient Safety & Quality Council
Published Date
2017
Topics
Primary Care
Community / Patient Navigation
Community Resources
Adverse Childhood Experiences
Children and Youth
Mental Health and Substance Use
Resource Type
Info Graphic
File Type
Pdf
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Accessing-Treatment.pdf
Description
A high-level visual illustration of the provider’s perspective into the many ways people can access treatment for substance use.
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Patient Overdose in Park: what do providers experience? - Info Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1465
Published Date
2017-11-01
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Overdose-in-Park-Case-Study.pdf
Description
"Visual illustration of the experiences of various providers when a patient with a substance use overdose moves through the emergency and acute care health systems."
Corporate Author
Ministry of Health
Ministry of Mental Health and Addictions
General Practice Services Committee
First Nations Health Authority
BC Patient Safety & Quality Council (BCPSQC)
Published Date
2017-11-01
Topics
Primary Care
Mental Health and Substance Use
Community Resources
Resource Type
Info Graphic
File Type
Pdf
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Overdose-in-Park-Case-Study.pdf
Description
Visual illustration of the experiences of various providers when a patient with a substance use overdose moves through the emergency and acute care health systems.
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Primary Care Case Study: Provider Experiences - Info Graphic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1466
Published Date
2017-11-01
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Primary-Care-Clinic-Case-Study.pdf
Description
"Visual illustration of the steps, considerations and feelings of providers when someone with substance use presents at a primary health care clinic or family physician’s office."
Corporate Author
Ministry of Health
BC Patient Safety & Quality Council (BCPSQC)
Ministry of Mental Health and Addictions
General Practice Services Committee
First Nations Health Authority
Published Date
2017-11-01
Topics
Mental Health and Substance Use
First Nations
Community / Patient Navigation
Primary Care
Resource Type
Info Graphic
File Type
Pdf
Link to File
https://bcpsqc.ca/wp-content/uploads/2018/03/Provider-Map-Primary-Care-Clinic-Case-Study.pdf
Description
Visual illustration of the steps, considerations and feelings of providers when someone with substance use presents at a primary health care clinic or family physician’s office.
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Integrating Nurses into Practice: Transition Stage (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1560
Division
Central Okanagan Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/CODFP_NiPCP_Case_Study_FinalReport.pdf
Description
"The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model."
Division
Central Okanagan Division of Family Practice
Corporate Author
General Practice Services Committee
Central Okanagan Division of Family Practice
Published Date
2020-11
Topics
Patient Medical Home
Team-Based Care
Nurse
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/CODFP_NiPCP_Case_Study_FinalReport.pdf
Description
The report provides valuable lessons about the process of onboarding and integrating nurses into family practices (e.g. preparation prior to onboarding, building trust with team members). Initial outcomes related to attachment, access, and patient and provider experience are explored. While the findings in the report are primarily focused on the Nurse in Primary Care Practice program in Central Okanagan, the findings can be applied to any team-based care environment, regardless of funding model.
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Culturally Safe Team-based Care at the Snuneymuxw Health Centre (Case Study)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1562
Division
Nanaimo Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
"This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways."
Division
Nanaimo Division of Family Practice
Corporate Author
General Practice Services Committee
Nanaimo Division of Family Practice
Published Date
2020-11
Topics
Team-Based Care
First Nations
Patient Medical Home
Resource Type
Case Study
Link to File
/media/divresources/GPSCPMHCaseStudy_SnuneymuxwHealthCentre_FullReport.pdf
Description
This PMH Case Study explores the integration of physician services in a First Nations interdisciplinary health team and culturally safe and appropriate care. The report highlights the work and time required to develop trust and earn the respect of the Snuneymuxw First Nation patients, so that care is provided in culturally safe and appropriate ways.
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What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1566
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Case Study
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_FullReport.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers). By collecting, sharing, and reflecting on PMH stories from across BC, this project identifies common and different values held by different stakeholder groups in the BC health system.
Less detail
Division
Sunshine Coast Division of Family Practice
Published Date
2021-05-04
Link to File
/media/divresources/SocialWorkerRole_FINAL_V2.pdf
Description
"This infographic was created by the Sunshine Coast Division of Family Practice and Vancouver Coastal Health to show the various roles occupied by a Primary Care Social Worker. This resource can be used by other PCNs, it can be provided to patients, or it could be placed in a clinic. It can also be used as a guiding template to be adapted or changed based on the role."
Division
Sunshine Coast Division of Family Practice
Corporate Author
Sunshine Coast Division of Family Practice
Vancouver Coastal Health
Published Date
2021-05-04
Topics
Primary Care Network
Team-Based Care
Human Resources
Resource Type
Info Graphic
File Type
Pdf
Link to File
/media/divresources/SocialWorkerRole_FINAL_V2.pdf
Description
This infographic was created by the Sunshine Coast Division of Family Practice and Vancouver Coastal Health to show the various roles occupied by a Primary Care Social Worker. This resource can be used by other PCNs, it can be provided to patients, or it could be placed in a clinic. It can also be used as a guiding template to be adapted or changed based on the role.
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Recruitment and Retention for PMH: A Critical Enabler - Survery Summary

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource956
Published Date
217-06-19
Link to File
/media/divresources/ResidentSurveySummaryJune06.pdf
Description
"Survey summary, conducted with medical students and residents to better understand their future practice goals and what supports would help with their transition to practice."
Personal Author
Kylie Hutchinson
Published Date
217-06-19
Topics
Medical Students
Recruitment and Retention
Meetings and Events
Evaluation
Residents
Event
GPSC Spring Summit 2017
Workshop
Recruitment and Retention for PMH: A Critical Enabler
Resource Type
Info Graphic
Handout
Report
Summary
File Type
Pdf
Link to File
/media/divresources/ResidentSurveySummaryJune06.pdf
Description
Survey summary, conducted with medical students and residents to better understand their future practice goals and what supports would help with their transition to practice.
Less detail

One Patient, One Record: Envisioning an interoperable Health System - Infographic

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1022
Published Date
2017-6-19
Link to File
/media/divresources/OnePatient_OneRecord_GraphicRecordings.pdf
Description
"Infographic, visual minutes for the One Patient, One Record: Envisioning an interoperable Health System session at GPSC Sring Summit 2017."
Personal Author
Lisa Edwards
Published Date
2017-6-19
Topics
EMR
Technology
Operations
Quality Improvement
Patient Medical Home
Patient-Centred Care
Event
GPSC Spring Summit 2017
Workshop
One Patient, One Record: Envisioning an interoperable Health System
Resource Type
Info Graphic
File Type
Pdf
Link to File
/media/divresources/OnePatient_OneRecord_GraphicRecordings.pdf
Description
Infographic, visual minutes for the One Patient, One Record: Envisioning an interoperable Health System session at GPSC Sring Summit 2017.
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11 public records – page 1 of 1.