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Published Date
2018-05-14
Link to File
/media/divresources/GPSC_Summit_Summary.pdf
Description
"The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC."
Corporate Author
General Practice Services Committee
Published Date
2018-05-14
Topics
First Nations
Primary Care
Nurse
EMR
Engagement
Primary Care Network
Patient Medical Home
Event
GPSC Summit 2018
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/GPSC_Summit_Summary.pdf
Description
The event summary from the GPSC Summit 2018. This document captures the highlights of the event, and finishes with a message from the GPSC Co-chairs about the future of primary care in BC.
Less detail

The 10 Building Blocks of High-Performing Primary Care - Article

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1120
Published Date
2018-06-19
Description
"A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care."
Personal Author
Dr Thomas Bodenheimer, Amireh Ghorob, Rachel Willard-Grace, Dr Kevin Grumbach
Published Date
2018-06-19
Topics
Primary Care
Patient-Centred Care
Team-Based Care
Engagement
Event
Primary Care Awakens - Blue Sky Clinic Model Webinar
Resource Type
Article
File Type
Web page
Originating web page
http://www.annfammed.org/content/12/2/166.full
Publisher
Annals of Family Medicine
Citation
Bodenheimer T, Ghorob A, Willard-Grace R, Grumbach K. The 10 building blocks of high-performing primary care. Ann Fam Med 2014. Online.
Description
A supporting article to the presentation made during the Primary Care Awakens - Blue Sky Clinic Model Webinar. It highlights the essential elements of primary care, which are called the 10 building blocks of high-performing primary care.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Team_Communication_Priorities.pdf
Description
"This tool supports the team in understanding eachother's communication approach, and helps identify communication priorities based on team needs."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Preparing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Team_Communication_Priorities.pdf
Description
This tool supports the team in understanding eachother's communication approach, and helps identify communication priorities based on team needs.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Team_Communication_Mapping.pdf
Description
"This tool will help you identify and address barriers to team communication."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Preparing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Team_Communication_Mapping.pdf
Description
This tool will help you identify and address barriers to team communication.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Team_Toolkit_Decision_Support_tools.pdf
Description
"This tool includes descriptions and sample materials for tools that can help you support team functioning: team meeting, huddle, whiteboard. Team members can look at this information, pick options they think would fit well within their practice, and then decide how to implement the tools."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Team_Toolkit_Decision_Support_tools.pdf
Description
This tool includes descriptions and sample materials for tools that can help you support team functioning: team meeting, huddle, whiteboard. Team members can look at this information, pick options they think would fit well within their practice, and then decide how to implement the tools.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Patient_Journey_Map.pdf
Description
"This tool will help you identify team actions to support the patient journey, and determine how to collectively achieve them."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Patient_Journey_Map.pdf
Description
This tool will help you identify team actions to support the patient journey, and determine how to collectively achieve them.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Team_Charter.pdf
Description
"This tool supports a team in determining how they want to work together."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Preparing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Team_Charter.pdf
Description
This tool supports a team in determining how they want to work together.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Function_Mapping.pdf
Description
"Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Exploring & Engaging Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Function_Mapping.pdf
Description
Helpful as practices explore TBC, this tool helps identify key functions needed to support patients and determine how the team can best fulfil these.
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Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home - Best Advice Guide: Quick Reference

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1172
Published Date
2018/10/23
Description
"A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide."
Corporate Author
Mental Health Commission of Canada
College of Family Physicians of Canada
Published Date
2018/10/23
Topics
Patient Medical Home
Mental Health and Substance Use
Resource Type
Summary
Website
File Type
Pdf
Web page
Originating web page
https://patientsmedicalhome.ca/files/uploads/BAG_Mental_Health_1pager_ENG_web.pdf
Description
A quick reference to accompany the Best Advice Recovery-Oriented Mental Health and Addiction Care in the Patient’s Medical Home guide.
Less detail

Quality Improvement Toolkit - The Measurement Family

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1370
Published Date
1997
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Description
"This short article compares and contrasts different types of measurement."
Personal Author
Connie Davis
Chris Rauscher
Published Date
1997
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This short article compares and contrasts different types of measurement.
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Description
"This article describes how to capture the patient experience and it is important"
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-capturing-patient-experience-instruction-sheet-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/mapping-current-situation
Description
This article describes how to capture the patient experience and it is important
Less detail
Published Date
2016
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Description
"These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue."
Corporate Author
Health Quality Ontario
Published Date
2016
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
http://www.hqontario.ca/Portals/0/Documents/qi/qi-fishbone-instruction-sheet-ac-en.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Description
These are Instructions to create a Fishbone diagram to help identify the potential root causes contributing to an issue.
Less detail

What We Value: Stories of Most Significant Change (MSC) from Physicians, Allied Healthcare Providers, and Patients (Executive Summary)

https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1565
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Published Date
2020-11
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
"The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address."
Division
Central Okanagan Division of Family Practice
Kootenay Boundary Division of Family Practice
North Peace Division of Family Practice
North Shore Division of Family Practice
South Island Division of Family Practice
South Okanagan Similkameen Division of Family Practice
Sunshine Coast Division of Family Practice
Corporate Author
General Practice Services Committee
Published Date
2020-11
Topics
Patient Medical Home
Most Significant Change
Team-Based Care
Evaluation
EMR
Resource Type
Summary
File Type
Pdf
Link to File
/media/divresources/PMHMostSignificantChangeEvaluation_ExecutiveSummary.pdf
Description
The PMH Most Significant Change Evaluation describes the changes that resulted from Patient Medical Home (PMH) strategies such as the implementation of team-based care with allied health professionals (i.e., pharmacists and social workers), and clarifies the values held by different stakeholders in primary care transformation. The executive summary contains priority next steps for system actors (GPSC, Divisions, and FPs) to address.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool _TBC_Preparation_Checklist.pdf
Description
"This tool helps practices new to TBC to think through who you might want on your team and how you want the team to function."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Exploring & Engaging Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool _TBC_Preparation_Checklist.pdf
Description
This tool helps practices new to TBC to think through who you might want on your team and how you want the team to function.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Team_Mapping.pdf
Description
"This tool supports teams to identify gaps and overlap in patient care, based on the actual or potential composition of the team."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Preparing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Team_Mapping.pdf
Description
This tool supports teams to identify gaps and overlap in patient care, based on the actual or potential composition of the team.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Team_Roles_and_Workflow_with_Patients.pdf
Description
"This tool helps team members determine key functions with patients, identify strategies to coordinate and collaborate among team members, and support consistent messaging with patients."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Preparing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Team_Roles_and_Workflow_with_Patients.pdf
Description
This tool helps team members determine key functions with patients, identify strategies to coordinate and collaborate among team members, and support consistent messaging with patients.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
"This tool can help you think through and prepare for a variety of different conversations you may need to have with patients."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Conversation_Guide_with_Patient.pdf
Description
This tool can help you think through and prepare for a variety of different conversations you may need to have with patients.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Working_Together.pdf
Description
"This tool supports ongoing planning and team functioning over time. It builds on the TBC preparation checklist and the team toolkit."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Working_Together.pdf
Description
This tool supports ongoing planning and team functioning over time. It builds on the TBC preparation checklist and the team toolkit.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
"This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Building_Collaborative_Leadership.pdf
Description
This tool helps teams to identify characteristics of different collaborative leadership approaches and set areas of focus to help them move towards collaborative leadership.
Less detail
Program
Practice Support Program
Published Date
2018
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
"This tool helps identify ways to support constructive conflict and integrate new approaches into practice."
Program
Practice Support Program
Corporate Author
General Practice Services Committee
Published Date
2018
Topics
Team-Based Care
Quality Improvement
Team-Based Care: Implementing Stage
Resource Type
Tool
File Type
Pdf
Link to File
/media/divresources/PSPTBCTool_Constructive_Conflict.pdf
Description
This tool helps identify ways to support constructive conflict and integrate new approaches into practice.
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29 public records – page 1 of 2.