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2011
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5 Whys
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375
Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
More detail
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail
Permalink
Patients as Partners - Update
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1032
Published Date
2017-08-01
Link to File
/media/divresources/PatientsasPartners_August2017Final1.pdf
Description
"Update and Status Report on Patients as Partners."
More detail
Corporate Author
Ministry of Health
Published Date
2017-08-01
Topics
Community Engagement
Finances
Member Engagement
Operations
Patient-Centred Care
Quality Improvement
Patient Medical Home
File Type
Pdf
Link to File
/media/divresources/PatientsasPartners_August2017Final1.pdf
Description
Update and Status Report on Patients as Partners.
Less detail
Permalink