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2020 Delivery Academy
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2017
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2011
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2020 Delivery Academy
Dr. Shannon McDonald
First Nations
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Quality Improvement
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5 Whys
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375
Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
More detail
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail
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Patient Centred Care and Cultural Safety and Humility - Presentation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource991
Published Date
2017-06-20
Link to File
/media/divresources/Cultural_Sensitivity_and_Humility_DrShannon_McDonald.pdf
Description
"Dr Shannon McDonald's presentation from the Patient Centred Care and Cultural Safety and Humility session at the GPSC Spring Summit 2017."
More detail
Personal Author
Dr. Shannon McDonald
Published Date
2017-06-20
Topics
Patient-Centred Care
First Nations
Adverse Childhood Experiences
Event
GPSC Spring Summit 2017
Workshop
Patient Centred Care and Cultural Safety and Humility
Resource Type
Presentation
Meeting / Event Materials
File Type
Pdf
Link to File
/media/divresources/Cultural_Sensitivity_and_Humility_DrShannon_McDonald.pdf
Description
Dr Shannon McDonald's presentation from the Patient Centred Care and Cultural Safety and Humility session at the GPSC Spring Summit 2017.
Less detail
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