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2020 Delivery Academy
Connie Davis|Chris Rauscher
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Patient-Centred Care
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Patient, Family, Caregiver, and Public Engagement Framework 2018
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1155
Link to File
https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/heath-care-partners/patients-as-partners/patients-as-partners-framework.pdf
Description
"This document contains information on engaging patients, their families and caregivers."
More detail
Corporate Author
Ministry of Health
Topics
Patient-Centred Care
PMH Attributes: TBC Toolkit - Additional Resources
Team-Based Care
Patient Medical Home
Resource Type
Report
File Type
Pdf
Link to File
https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/heath-care-partners/patients-as-partners/patients-as-partners-framework.pdf
Originating web page
https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/partners/patients
Description
This document contains information on engaging patients, their families and caregivers.
Less detail
Permalink
Quality Improvement Toolkit - The Measurement Family
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1370
Published Date
1997
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Description
"This short article compares and contrasts different types of measurement."
More detail
Personal Author
Connie Davis
Chris Rauscher
Published Date
1997
Topics
Quality Improvement
Resource Type
Article
File Type
Pdf
Link to File
https://divisionsbc.ca/sites/default/files/Divisions/Provincial/3%20Faces%20of%20Measurement.pdf
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/developing-measurement-plan
Description
This short article compares and contrasts different types of measurement.
Less detail
Permalink
5 Whys
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1375
Published Date
2011-11-14
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Description
"A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
More detail
Corporate Author
2020 Delivery Academy
Published Date
2011-11-14
Topics
Quality Improvement
Resource Type
Video Recording
File Type
Web page
Link to File
https://www.youtube.com/watch?v=FXjLeFQFPAQ
Originating web page
http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
Recording Length
4min, 7sec
Description
A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Less detail
Permalink
Patients as Partners - Update
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1032
Published Date
2017-08-01
Link to File
/media/divresources/PatientsasPartners_August2017Final1.pdf
Description
"Update and Status Report on Patients as Partners."
More detail
Corporate Author
Ministry of Health
Published Date
2017-08-01
Topics
Community Engagement
Finances
Member Engagement
Operations
Patient-Centred Care
Quality Improvement
Patient Medical Home
File Type
Pdf
Link to File
/media/divresources/PatientsasPartners_August2017Final1.pdf
Description
Update and Status Report on Patients as Partners.
Less detail
Permalink