- 2020 Delivery Academy
- BC Patient Safety & Quality Council (BCPSQC)|Ministry of Health|Ministry of Mental Health and Addictions|First Nations Health Authority|General Practice Services Committee
- Changing River Consulting
- General Practice Services Committee|Kootenay Boundary Division of Family Practice|Interior Health Authority
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Substance Use Journey Maps
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1160
- Published Date
- 2018-03-01
- Description
- "Two journey mapping sessions were hosted to explore the current state of treatment options and support for people with substance use concerns in primary care settings Over 120 health care providers, patients and organizational representatives contributed to the creation of six distinct journey maps, which are visible on this webpage."
- Corporate Author
- BC Patient Safety & Quality Council (BCPSQC)
- Ministry of Health
- Ministry of Mental Health and Addictions
- First Nations Health Authority
- General Practice Services Committee
- Published Date
- 2018-03-01
- Resource Type
- Map
- File Type
- Web page
- Originating web page
- https://bcpsqc.ca/improve-care/substance-use/
- Description
- Two journey mapping sessions were hosted to explore the current state of treatment options and support for people with substance use concerns in primary care settings Over 120 health care providers, patients and organizational representatives contributed to the creation of six distinct journey maps, which are visible on this webpage.
What Is Evaluation
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1357
- Published Date
- 2012-06-05
- Link to File
- https://www.youtube.com/watch?v=ZT0x1Tmp60s
- Description
- "A video overview from Changing River Consultancy on what evaluation is"
- Corporate Author
- Changing River Consulting
- Published Date
- 2012-06-05
- Topics
- Evaluation
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=ZT0x1Tmp60s
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/evaluation
- Description
- A video overview from Changing River Consultancy on what evaluation is
- Published Date
- 2011-11-14
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Description
- "A video presentation on how to use the 5 Whys to discover the root causes underlying an issue."
- Corporate Author
- 2020 Delivery Academy
- Published Date
- 2011-11-14
- Topics
- Quality Improvement
- Resource Type
- Video Recording
- File Type
- Web page
- Link to File
- https://www.youtube.com/watch?v=FXjLeFQFPAQ
- Originating web page
- http://divisionsbc.ca/provincial/resources/assessment-measurement/root-cause-analysis
- Recording Length
- 4min, 7sec
- Description
- A video presentation on how to use the 5 Whys to discover the root causes underlying an issue.
Boundary Proof of Concept Patient Medical Home/Primary Care Networks - Case Study
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1395
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Published Date
- 2019/02
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- "This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations."
- Health Authority
- Interior
- Division
- Kootenay Boundary Division of Family Practice
- Corporate Author
- General Practice Services Committee
- Kootenay Boundary Division of Family Practice
- Interior Health Authority
- Published Date
- 2019/02
- Resource Type
- Case Study
- File Type
- Link to File
- /media/divresources/BoundaryPoCCaseStudy.pdf
- Description
- This case study is broken into the following main sections: 1) overview of case study approach, 2) Overview of Boundary PoC design and implementation, 3) Key outcomes achieved to date, 4) Key Boundary PoC successes, 5) Key enablers of success in the Boundary PoC process, 6) Key Boundary PoC challenges; and 7) Conclusions and recommendations.
Journey Mapping Substance Use Treatment: An Exploration of Health Care Provider and Peer Experiences in Delivering and Receiving Primary Care
https://www.jcc-resourcecatalogue.ca/en/permalink/divisionresource1059
- Published Date
- 2017
- Description
- "This document is the final report from two journey mapping session which explored the current state of treatment options and support for people with substance use concerns in primary care settings – from both the health care provider and the patient/peer perspectives."
- Corporate Author
- BC Patient Safety & Quality Council (BCPSQC)
- Ministry of Health
- Ministry of Mental Health and Addictions
- First Nations Health Authority
- General Practice Services Committee
- Published Date
- 2017
- Resource Type
- Report
- File Type
- Originating web page
- https://bcpsqc.ca/clinical-improvement/substance-use/
- Description
- This document is the final report from two journey mapping session which explored the current state of treatment options and support for people with substance use concerns in primary care settings – from both the health care provider and the patient/peer perspectives.